1. The Hotel policy and by Portuguese Law no child should be left unattended.
2. The Child Care Service, it is subject to availability upon request.
3. For each service request, a minimum charge of 2 hours applies.
4. Service requested is per family. Children must be siblings.
5. After midnight the cost will increase 4€ per hour.
6. The ratio is 1 childminder per 3 children.
7. For children under 18 months, the ratio is 1 childminder per 2 children.
8. Bookings must be made up to 24 hours in advance via My Martinhal request, Email, whatsApp or directly at the kids Club.
9. Cancellations on the day are subject to a minimum charge of 1 hour
10. Babysitting Reservations on the same day depends on the availability of the monitors.
11. Monitors are subject to availability. We do not guarantee the service with the requested preference.
12. The payment should be done directly to the childminder